Smart digitalisation for the entire company
While many IT departments organise their service processes according to ITIL specifications - possibly also automation-supported - business departments often still rely on conventional procedures that are characterised by manual and paper-based process management. If the structured processes are extended to the entire company, then mere IT service management becomes comprehensive enterprise service management with smart and efficient processes for the entire company.
S&T supports customers in their digitalisation and automation of IT and non-IT processes. The services offered range from analysis and consulting to implementation and operation, whereby the solution can be operated on-premises or using a Software-as-a-Service (SaaS) model.